Maintenance: Trouble Ticket System OTRS on 23.05.2019

    by GWDG News Team

    MessageID: 201905210940 Time: 23.05.2019, 5:00 p.m. to 6:00 p.m. Affected: Trouble Ticket System OTRS Impact: ticket processing delayed, OTRS web interface unaccessable

    On 23.05.2019 between 5:00 p.m. and approx. 6:00 p.m. the GWDG trouble ticket system OTRS will be under maintenance. While it still will be possible to send requests as usual to our service hotline at support@gwdg.de , no automatic responses or ticket processing will take place, so some delays may be expected. Additionally the OTRS web interface More….

    May issue of the GWDG News published

    by GWDG News Team

    The May issue of the GWDG News has just been published.

    It contains among others the following Topics:

    • Using E-Mail for Cybercrime
    • Plagiarism Prevention Services
    • Xfce – An Interesting Desktop Alternative?
    • Bachelor Thesis for an Integrated Degree Program at the GWDG
    • News from Euro-Par 2019

    >> Click here for the GWDG News 5/2019

    More….

    Information: Data centre closed on 01.05.2019

    by GWDG News Team

    Message-Id: 201904261830 Time: 01.05.2019 Affected: Customers of the GWDG Impact: Data centre closed and service hotline not available by phone

    The data centre of the GWDG is closed on 01.05.2019. We kindly ask all users to take this into account.

    More….

    Information: Opening times of the data centre around Easter

    by GWDG News Team

    Message-Id: 201904171005 Time: 19.04. - 22.04.2019 Affected: Customers of the GWDG Impact: Data centre closed and service hotline not available by phone

    The data centre of the GWDG is closed from 19.04.2019 to 22.04.2019.

    If you want to contact the GWDG during the time when the data centre is closed, please create a request via our support website or send an e-mail to support@gwdg.de . The ticket system behind it will also

    More….

    Information: Caution! Warning against sophisticated e-mails containing malware

    by GWDG News Team

    Criminal actions in the Internet become even more sophisticated. Times are mostly gone, when virus-infested e-mails were written in bad English or German. Professional criminals are sending e-mails with correct spelling and syntax. They are sending e-mails with faked e-mails addresses as senders and are pretending, that the e-mail was send from a known person. Fake sender address are not very new, but actually even more cunning forgeries are seen, where criminals pretend to respond to e-mails, which were really send by the pretended sender previously.

    At first that seems to be impossible, but

    More….